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Organizations choose imaging options for reasons greater than evident business case imperatives of reducing paper storage costs, paper retrieval costs, and shipping costs. The value of document imaging is best realized when addressing several key business questions:
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Why is it important that the documents be retrievable? |
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Who / how many people need to retrieve / review the documents? |
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How often will the documents be retrieved? |
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How complicated are the forms to be retrieved? |
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How complete must data be? |
Only after answering these questions, can an organization properly identify the most appropriate implementation approach to its solution, train users effectively and develop and communicate all related policies and procedures. Without adequate preparation and follow-up, even the most structured implementation will be incomplete or inaccurate.
To help you accomplish your imaging goals, Imagen Solutions assembles teams of highly skilled resources with deep knowledge in imaging technologies, former Big Four process and change management consultants, and service center operations specialists to provide the best options for your unique business. With the utilization of our methodologies help you realize your business case by emphasizing three elements of implementation: Project Management, Change Management & Training and Business Process Management.
Successful implementations require skilled project managers throughout the entire document lifecycle. Our staff works side by side with you to implement these solutions within your organization. This begins with a firm understanding of your business situation and the key drivers within your organization. After this has been clearly defined, our project managers develop a plan to accomplish the key objectives and drive the project toward its respective goals. Given the deep experience of our associates, you can be confident that we are driven by results and are committed to your success.
Many elect for Imagen Solutions to provide our change management services. To make the most effective use of training implementations and communication planning, our team uses our methodology surrounding change management practices. Like any change, it can be difficult for an organization to readily adopt a document imaging solution that impacts various processes and procedures across the various business units. We work with you to ensure proper implementation of the various process and procedure modifications to ensure the success of your imaging solution
Many paper intensive processes are perpetual and create a consistent need to ensure that these documents are effectively stored, categorized, and utilized. Imagen Solutions understands the ongoing needs created by implementing and maintaining document management solutions and offers Business Process Management services. After the training and change management initiatives have ceased, our teams will support your solution by ensuring that all documents are retrieved in a timely manner, contain all pertinent information, and are legible. This is done by implementing our document reconciliation processes, developing customized reporting, and continually implementing improvements to your imaging procedures.
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